"We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other?"
I’m a big fan of the books by Max Depree, former CEO of Herman Miller Inc, and especially of “The Art of Leadership.”
He has that rare ability to capture and communicate eternal truths in a simple, powerful way.
In our seminars and in my own life I repeatedly see demonstrations of the vital importance of the quality of our relationships. Long time readers also know that our promises to each other, our agreements, are a major determinate of quality relationships. My article on “Agreements” is in the Archive. Check it out!